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General
How to transfer or close an account in the event of a death
Do you sell mobile phone or data services?
Do I need an unlimited data plan?
Lodging a support ticket: What info is needed?
If I buy a new modem/router from Pentanet when it will be ready for collection?
How much upload speed do I need?
Do you have a senior’s discount?
Can I place my account on hold?
How do I cancel my service?
What happens if I move house?
Can I change my service delivery type?
Do you offer business plans?
Is there a month-to-month option?
Do you supply a router? Can I bring my own?
COVID-19 Coronavirus Info Page
Is my IP address public? Can I get a static IP address?
Do you offer a static IP?
Everything you need to know about PentaMAX
What are the On-peak and Off-peak periods?
What happens when I exceed my data allowance?