Pentanet Prism / Mercku M2 Mobile Configuration Guide

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  1. Firstly, please confirm your Pentanet Prism / Mercku M2 is plugged in and turned on via its provided power supply. Plug-in the provided networking cable into the red 'WAN' port (making sure it's also plugged in correctly into the related network connection device/wall socket) 
    Please hold down the 'reset' button until the light on the front begins flashing in a loop from red to green.

  2. Once the device reboots, visit the Wi-Fi network settings on your device and connect to the Mercku. The network will be displayed as "Mercku-XXX" and have no password. 

  3. Once the device has connected, this will likely say "No Internet Connection". This is normal. blobid2.png

  4. Open an internet browser such as safari or chrome on your device, then type into the address bar and click go/enter. 

  5. Once the webpage opens, Click "Setup Wi-Fi."

  6. Next, you set your personal Wi-Fi network name and password. The network name is the Wi-Fi network broadcasted from your router and displayed on any of your devices. 

  7. Click next, then set your router admin password. The admin password can be assigned the same as your Wi-Fi password by enabling the checkbox. Then click save. 

  8. A countdown will display on the screen. Once the countdown reaches 0, please go back to your device's network settings and connect to the Wi-Fi network you just created in step 6. blobid7.png

  9. Connect to your new Wi-Fi network, enter your password, then open your browser again. blobid8.png

  10. When you open your browser, enter your Router Admin Password (The same as your Wi-Fi password if enabled in step 7.

  11. Once you click Login, you will see the M2 dashboard. Click the "x" between your router name and the internet, as shown below. 

  12. Click "Go to internet settings".

  13. Set "Internet Settings" to PPPoE. Then, enter your PPPOE username and password (provided in your Pentanet welcome email). Make sure DNS is set to Automatic and click Save. 

  14. Once saved, click the menu icon again in the top right, then under settings, select "IPv6". blobid13.png
  15. Enable IPv6 

  16. Scroll down and change the "Internet Settings" from auto to PPPoE, and make sure "Share details with IPV4" is enabled. Then click save.

  17. Give the router a moment to reboot and authenticate. Once connected, you should notice the light turn green. Give the connection a test as it should be online! 

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