The Pentanet Customer Portal is the best way to manage your Pentanet service, download invoices, make payments and manage payment information, raise and view support requests, and more.

To get access to the Pentanet Customer Portal, check your inbox from an email from us - we'll send one automatically once your service is ready to be managed in the portal. If you haven't received an email, you might need to check in your junk or spam folders.

Once you've received the registration/invitation email:

1. Follow the link in the email to visit the registration page and finish signing up.

2. Enter the email address you originally signed up with - if the email address you provide here doesn’t match our records, we won’t be able to link your portal account to your service and you won’t be able to create an account.

3. Choose a secure password - we highly recommend that you use your password manager to generate and securely store your password for you.

Click submit, and you're done - you can now access the portal anytime at portal.pentanet.com.au.

What can I do in the Pentanet Customer Portal?

In the Pentanet Customer Portal, you can:

• Find your unique Pentanet referral code to earn rewards when you refer anyone to the network.
• Update account details or add an account contact.
• View invoices or past payments.
• Make payments and set up automatic payments/direct debits.
• View service details and data usage.
• Access our Support Centre and request assistance from our team.
• Test and troubleshoot your internet service.
• ... with more coming soon!