Our Customer Portal is an easy-to-use one-stop shop to do all kinds of cool stuff! If you’re a new customer to Pentanet, you’ll need to create an account before you can log in and use the Portal.
Your Pentanet internet service must be active before you can create a Portal account.
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Enter the email address you first provided to us when you signed up for your service, and click
Create Portal Account. If the email address you provide here doesn’t match our records, we won’t be able to link your portal account to your service and you won’t be able to create an account. -
Choose a password We highly recommend that you use a password manager to generate and securely store your password for you.
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Check your email. We’ll send a confirmation email to you which will include a link to finish setting up your Portal account. If you can’t find the email, you may need to check your Spam/Junk folder or search for ‘Pentanet’ in your mailbox.
You should now be able to log in to the Customer Portal using your new details!
What can I do in the Customer Portal?
The Customer Portal is the best way to manage your Pentanet service, manage payment information, and raise any support requests. Here's some of the current functionality:
- Find your unique Pentanet ‘share the love’ code to earn a gift card every time you invite a friend to join our network
- Update account details or add an account contact
- View invoices or past payments
- Make payments and set up automatic payments/direct debits
- View service details and data usage
- Access our Support Centre and request assistance from our team
- Test and troubleshoot your internet service
... Plus more coming soon!