Can I place my account on hold?

  • Updated

In some cases, you may be able to place your account on a temporary hold to reduce the cost of your service while it's not in use. For example: if you go away on holiday or are renovating, etc.

Some service types can be placed on hold while others can't. Choose your service type below to learn more:

  • You can place your account on hold for a maximum of 3 months for a reduced service fee of $35 per month.
  • Due to the ongoing charges associated with keeping your connection on the NBN network, there is not an option to place your account on hold or reduce the monthly service charges for this service type.
  • Due to the ongoing charges associated with keeping your connection on the LBNCo network, there is not an option to place your account on hold or reduce the monthly service charges for this service type.
  • There is not an option to place your account on hold or reduce the monthly service charges for this service type.
  • There is not an option to place your account on hold or reduce the monthly service charges for this service type.

 

If you have any further questions regarding placing your account on hold please contact our billing team on 08 9466 2670

Was this article helpful?

0 out of 0 found this helpful