Under the Telecommunications Consumer Protections (TCP) Code, we must undertake a credit assessment before selling a service. For first-time customers seeking a connection with Pentanet, we perform a credit assessment via a Credit Reporting Body as part of our Credit Management Policy.

If you are an existing customer we may use your past account payment history to determine eligibility for a service.

For more information on the type of information we collect and why see our Privacy & Credit Reporting Policy.