When are bills issued and how will I receive them?

  • Updated

When you first join Pentanet, we’ll issue your first invoice as soon as possible after your service is activated. This is usually within 5 working days.

Your recurring monthly bills will then be issued on the first day of each month.

Your bills will be sent to the email address you provided on your service application. You can also retrieve copies of your bills through the Customer Portal at www.my.pentanet.com.au

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