When are bills issued and how will I receive them?

  • Updated

When you first join Pentanet, we’ll issue your first invoice as soon as possible after your service is activated. This is usually within 5 working days.

Our billing period runs from the start of the month to the end of the month. Any extras (such as data packs) that were added during the previous billing period, will appear on your next bill.

Your bills will be sent to the email address you provided on your service application. You can also retrieve copies of your bills through the Customer Portal at www.my.pentanet.com.au

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