AmpliFi HD - Router Set Up Guide

  • Updated


Here’s how to set up your AmpliFi router on the Pentanet network, let's go!

Before you begin

You'll need to know what technology type your Pentanet service uses as the steps vary between technology type. You'll also need to know your Pentanet PPPoE authentication username and password. 

You can find all this information in your Customer Portal under the Services > Settings section, or just reach out to our friendly team who can assist if you're unsure.

Lastly, to manage most settings in your Amplifi, you’ll need to install the AmpliFi app on your mobile device. If you haven’t already done so, tap the link below to install the app for your device:

AmpliFi app for iOS
AmpliFi app for Android

Configuring your AmpliFi

  • If you’ve already set up your AmpliFi and just need to reconfigure the settings you can skip on over to the Configuring your AmpliFi section of this guide.

    1. Open up the AmpliFi app and select Set up AmpliFi Mesh System.

    2. When the setup video begins, select Skip.

    3. Choose the AmpliFi device you’d like to set up and follow the prompts to set a Wi-Fi name and password.

    4. Once you have completed the setup wizard you should be taken to the AmpliFi home page. You may need to connect your phone back up to the AmpliFi using the Wi-Fi name and password you just set a moment ago in the setup wizard. You can now move onto the Configuring your AmpliFi part of this guide.

    1. Open the AmpliFi app and tap on the AmpliFi device to begin managing it.

    2. Tap on your AmpliFi to access its settings. If you have multiple in a Mesh system please choose the primary AmpliFi (connected to your internet service).

    3. Tap Internet.

    4. Set the Connection Type to PPPoE then, enter your Pentanet PPPoE username and password.

    5. Toggle IPv6 to Enabled and ensure the Network Type is set to DHCPv6, then choose the apply checkmark in the top right-hand corner to apply settings. Your settings should look something like this:

Still stuck?

If you’ve followed the steps above and are still stuck, please reach out to support for assistance.

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