Exciting news! We're in the process of transitioning customers to our brand-new customer portal!
Upon successful migration of your account, you should receive an email with instructions for setting it up.
If you can't find this email or don't believe it has been sent, please head over to the new customer portal here.
Enter the email address associated with your Pentanet account and choose a secure password. Then, you should be good to go!
What can I do on the customer portal?
On your customer portal, you can:
- View information regarding your Pentanet service
- Perform speed tests
- Update your payment information (Such as setting up a direct debit)
- View invoices
- Create authorised contacts to handle different aspects of your account
- Submit tickets to our customer service team
- And more!
If you require any further assistance, please get in touch with our local customer service team!
You can view our team's available contact hours here.