Optimise your Wi-Fi

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How to make the most of your wireless connection

Numerous factors can influence Wi-Fi signals, ranging from other Wi-Fi sources and Bluetooth devices to unexpected culprits like fridges, fish tanks, and even mirrors!

Today's routers operate on two frequencies simultaneously: 2.4GHz and 5GHz. Each frequency offers distinct advantages. The 2.4GHz Wi-Fi penetrates walls and solid objects more effectively, although it has a limited maximum speed. On the other hand, 5GHz Wi-Fi has the potential for higher speeds, but its signal strength may degrade over shorter ranges. Remember that some older devices may not support or connect to 5GHz networks.

For tasks that demand top-notch performance, such as gaming, 4K streaming, and office applications, we highly recommend utilising a wired connection using a Cat5e or higher-grade Ethernet cable rather than relying solely on Wi-Fi. By opting for a wired connection, you can bypass any obstacles that may hinder your Wi-Fi signal, guaranteeing the best possible speeds for your internet connection.

To maximise your Wi-Fi performance, please take these factors into account.

  • Did you know that the age of your router or modem can significantly affect your Wi-Fi performance? Older devices often use outdated technologies to transmit Wi-Fi signals, leading to slower speeds and subpar performance. As technology evolves rapidly, older devices may struggle to keep up with the demands of modern internet usage. Upgrading your equipment can help you unlock the full potential of your internet plan, delivering the speeds and reliability you deserve.

  • Did you know that not all modems and routers are created equal? If you're experiencing weak Wi-Fi signals or struggling to reach certain areas of your home, consider upgrading to a higher-performing device.

    Not sure what constitutes a high-power modem? At Pentanet, we offer the Pentanet Prism Edge, a cutting-edge solution designed to provide solid and reliable Wi-Fi coverage throughout your entire property. You can learn more about it here.

  • Did you know that your Wi-Fi device's location can significantly impact the strength and coverage of your wireless signal? If you're experiencing weak Wi-Fi in certain areas of your home, your device may need to be moved to a better location.

    It's best to position your device in the centre of your premises to maximise your Wi-Fi signal strength. This central location allows the wireless signal to propagate more evenly and reach every corner of your home. By avoiding placing your device near walls, doors, windows, or other solid objects, you can minimise signal interference and ensure better coverage.

  • Taking the time to check and adjust your Wi-Fi channel can significantly enhance your overall Wi-Fi experience. You can do this using an app called 'Wi-Fi Analyzer.' By ensuring that your network operates on the best channel, you can eliminate or reduce interference, resulting in improved signal strength and more reliable connectivity. This is particularly important for activities that require a high-speed and stable connection, such as streaming HD videos, online gaming, or video conferencing.

    For more information about configuring your router, refer to our router settings hub on the help desk.

  • To ensure your device is performing at its best and equipped with the latest features, it's essential to check for firmware updates regularly. Firmware updates are software packages provided by the manufacturer that enhance your device's functionality, security, and performance.

    You can log into its administration interface or settings page to see if a firmware update is available for your device. You can access this interface by entering the device's IP address into your web browser. Once logged in, look for a "Firmware" or "Software Update" section where you can check for and install any available updates.

    Our team is here to assist you if you need help checking for firmware updates or need guidance during the update process. Contact us through our LiveChat, and we'll provide step-by-step instructions or answer any questions. Ensuring your device runs the latest firmware will help you maximise its capabilities and enjoy a secure and optimal internet connection.

We recommend using our speed test to obtain accurate speed test results. For the most accurate speed test results, connecting your device directly to the router using an Ethernet cable is essential. This "cabled-in" connection ensures a stable and reliable connection without any interference or limitations that Wi-Fi may introduce.

If you have a large or multi-level home, you may experience Wi-Fi coverage limitations due to the distance between your router and devices or obstacles like walls and floors. In such cases, upgrading your Wi-Fi router can significantly improve coverage and ensure a strong and reliable connection throughout your space. Our team are happy to offer advice tailored specifically to you; hop online to talk with us through Live Chat.

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